Parcelforce with LW integration - Adhoc collections
M
Martin Smallridge
started a topic
over 4 years ago
This particular nugget is missing from both the LW and the Parcelforce documentation so figured I'd fill the hole for the next person desperate for the information.
Credit: Phil Davies for the assist
Accurate as of: 6th August 2018
When you sign up with Parcelforce you will receive multiple different accounts that do different things. a) a Parcelforce.com account which is where you get all your administration, invoicing and reports stuff b) a Parcelforce.net account for use with the integration and the expressLink c) a second Parcelforce.net account that allows you to create shipments manually directly on their website. This is the important one
You will need to do all your normal integration configuration using the LW guide and the login information that PF will provide in two emails
Once it's all up and working you then print your PF labels as normal via LW
Booking the Collection
Now, assuming you know you are going to need an adhoc collection for that day it's best to get this in nice and early so you're sure the driver knows to come (our driver said book before 1pm - yours may be different)
Go to Parcelforce.net and login using your non-expressLink account Not sure which one you've used? Look for "WDMO online" top right corner
Navigate to Shipping > Enter a shipment (NOT "Collection request" - yes, really!)
Look for the section that says "A collection is not yet arranged for the Shipping Date selected above." and the button next to it "Arrange Collection"
Click on "Arrange Collection" and then fill out the details as required including the collection time. Be sure to select the "I would like Parcelforce Worldwise to collect my parcel(s)." option
Now click confirm and you're done.
You'll get an email confirming your collection and you're good to go.
Note: Avoid the temptation to just book collections in advance if you might not have a package as you'll annoy the driver and probably get charged so bear that in mind.
Martin Smallridge
This particular nugget is missing from both the LW and the Parcelforce documentation so figured I'd fill the hole for the next person desperate for the information.
Credit: Phil Davies for the assist
Accurate as of: 6th August 2018
- When you sign up with Parcelforce you will receive multiple different accounts that do different things.
You will need to do all your normal integration configuration using the LW guide and the login information that PF will provide in two emailsa) a Parcelforce.com account which is where you get all your administration, invoicing and reports stuff
b) a Parcelforce.net account for use with the integration and the expressLink
c) a second Parcelforce.net account that allows you to create shipments manually directly on their website. This is the important one
Once it's all up and working you then print your PF labels as normal via LW
Booking the Collection
Now, assuming you know you are going to need an adhoc collection for that day it's best to get this in nice and early so you're sure the driver knows to come (our driver said book before 1pm - yours may be different)
Not sure which one you've used? Look for "WDMO online" top right corner
Be sure to select the "I would like Parcelforce Worldwise to collect my parcel(s)." option
Avoid the temptation to just book collections in advance if you might not have a package as you'll annoy the driver and probably get charged so bear that in mind.