Does your Magento site forward all http traffic to https? Desktop is probably making a http request out and not getting the response it expects
Yes all the traffic is forwarded to HTTPS
Hello Dan,
I have just done exactly the same, only difference is this was on a live site rather than a development site.
I've just submitted a ticket with LinnWorks so I'm guessing I will receive the same response.
Like you I much prefer the desktop version and would be very keen to get this resolved for the same reasons.
Out of interest how did you go about re-directing the site, did you simply change the Base URL from http to https and change the other unsecure sections to secure?
This worked for me but then my urls on google was redirecting to the home page rather then the https equivalent so have some research found I needed to add the following to our .htacces file:
## enable rewrites
Options +FollowSymLinks
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteRule (.*) https://%{HTTP_HOST}%{REQUEST_URI} [R=301,L]
RewriteCond %{HTTPS} on
RewriteCond %{HTTP_HOST} !^www\.(.*)$ [NC]
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L]
This sorted google but I'm wondering if I need something extra so that LinnLive can work, I'm guessing the LinnLive extension is trying to load a page in http rather than https and is being given the home page rather then the url it is requesting but I have no idea what the url is as the error message I am receiving from LinnLive is very basic.
I'll keep on researching this issue on the forums and if I find a solution I'll let you know, like wise if you get this resolved please let me know.
Kindest Regards
Chris
Hello again Dan,
I've made some progress I have added the following line to our .htaccess file and I'm no longer receiving the invalid XML error message, however I'm still unable to create listings as I'm now receiving another error.
## uncomment next line to enable light API calls processing
RewriteRule ^api/([a-z][0-9a-z_]+)/?$ api.php?type=$1 [QSA,L]
Having spoken to Klaas Schippers from Linnworks the issue is now resolved for us we are back up and listing- it seems to be something internal to Linnworks beyond our control so might be worth you (Chris) raising a ticket with them.
Marc Hatton