Sync Error
Danielius Laima
said
over 4 years ago
Hello,
I have taken a look at some of the recent logs and products appear to be updating fine. I did however find some errors stating: Product with SKU "%1" does not exist
You already have a support ticket opened for this issue and our agents have provided you with some solutions to try.
Please have a look at your ticket ID 1206755. Try the solution provided and should the problem persist, please carry on in the support ticket.
Kind regards,
Danielius
Technical Support
Wayne Dullaghan
Hi Support,
We think the magento inventory sync on one of our accounts isn't working as our client is getting a lot of outages.
On our vendor licence on account spa@3p-logistics.co.uk.
There is a sync error = (769) Magento Inventory Sync.
the log states Submitting quantity of x attempt 0.
so we believe its not attempting, can you check the API call on this log please and let me know your findings.
regards
Wayne