Linnworks desktop this moring: Error validating Linnworks Anywhere account

 Hi, anyone else getting this error this morning on Desktop:

Error validating Linnworks Anywhere account: Account does not exist or password is incorrect or the system has been removed from the cloud servers.

I cannot login and although I can log into my account and see that the users are still there, if I then re-download the installer and try and run it, it will not accept the username password combination.

I have opened up a ticket but wonder if it is just me...


Hello Dan,

Thank you for bringing this to our attention.

We have forwarded this case to our development team and are investigating the root cause of this problem.

I will post an update here as soon as one is available.

This has also been posted on our status page at

Hi everyone,

We have found the root cause of the problem that was causing this and this has now been resolved.

Apologies for any inconvenience this has caused!



Thanks, everything works now.

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