Etsy channel keeps being disabled : Support Center

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Etsy channel keeps being disabled

Gary Stanton

started a topic almost 5 years ago

Every now and again, I notice I can't see an Etsy order in my open orders tab. I check the Channel Integrations settings and notice it's been disabled. This has happened maybe ten times. What gives?!

zz_ Konstantin Matjajev

said almost 5 years ago

Hello Gary.

Could you please try to re-authorise your channel?

As currently according to logs I can see that some channel got disabled couple times since the beginning of the month, but unfortunately I am unable to see what caused it.

Secondly I wold advise you to check if all the SKUs on Etsy have SKUs assigned to it. If they do, please go to settings > channel integration > Etsy (edit channel details) >Start using SKUs.

Currently I cannot see any other reasons why this should occur. Please reach us if provided solution didnt work.