Prestashop Integration Issue - Orders not downloading


I have linnworks integrated with prestashop.

This has worked without any isssues.

I recently had to roll back my database a couple of days due to a products issue.

Since then orders will no longer download to linnworks desktop.

(I think inventory stock does not update either)

If I test the SQL query in prestashop all orders are shwoing but they will not come down to linnworks.

Linwworks support say they cannot help as it seems to be working fine at their end but the orders are still not being recieved.

Any help?



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