It would be good is there was the option to limit, or take the first, 8 images for a SKU when listing on Amazon with the configurator - this is easier than a PT9 error.
I do not want to have to use Extended properties for this as not easy to manage moving forward.
Hope this can be looked into.
I have spoken with one of our developers on this and they have checked the Linnworks source code to confirm what actions are performed
Amazon allows 1 'Main' image and 8 'Other' images
Internally Linnworks then marks the rest of the images as 'None' and does not send these to Amazon
If you are experiencing something different to this please raise it with the support team with example SKU's so the issue can be investigated and resolved
Head of Implementation
Linn Systems Ltd
I think there is confusion. 1 main + 8 other = 9 images and Amazon restricts to 8 total. Please can you look at this again?
I hope this can be solved on .net so I can list the rest of my items.
Your topic has been converted into Ticket #1178096.
Please provide SKU examples in the ticket.