Is it possible to add product extended properties to the template designer? This would be useful to access our extended properties such as Commodity Codes and Country of Origin to create Commercial Invoices.
Most Commercial Invoices require this information against the product we are sending overseas.
This is a much-needed feature for Linnworks. The DPD Integration doesn't work as intended for printing commercial invoices after creating a shipment - you basically have to make a copy of every shipment from the DPD desktop app to allow you to then print the invoice.
I have spoken with Support at Linnworks and have been advised that attributes cannot be used on templates. This seems very limiting given how important templates are.
The only work-around I can think of for now, is to add an 'additional info' field manually to the non-eu orders, then copy in the harmonised/ commodity codes. Then in my 'Commercial Invoice' template I have a column for 'additional info' where it then inserts this code.
I have asked the Linnworks scripting team if they can create a macro that will auto-insert this 'additional info' from an attribute field, next to skus on orders going outside the EU for DPD, but am yet to hear back with a solution. At the moment, I'm not hopeful that there's a solution for completely automating this process.
Any suggestions, or even better Linnworks developments would be very welcome.
I'm struggling with the same thing. Why can't this be added?
It's a basic, and I'm sure a lot of the sellers have the same issue. Can't imagine sellers spending hours every day manually creating the commercial invoices.
Any progress? My company needs this feature to create a complete PO to our suppliers. The current features don't allow for brand, color, custom codes, etc to be added to the PO document automatically and my purchasing dept will not be manually adding this info into a "notes" section on every PO they make. It's a waste of time and money and are suppliers are getting frustrated trying to "read our minds" on what we want to buy. Our former software had all the info on it. I agree with Isaac, this is basic stuff. Just have the developers make the extended property fields searchable by name in the template designer and have us select from a drop down menu or something.
Hello Luca, Issac and Ethan,
This is Ethan from HyperCommerce. I would love to be able to help you all with this. Maybe we could have a short session with you guys and offer you a suitable workaround. If this means writing a script, or an alternative way to be able to populate that information with the invoice, whatever it might boil down to, you can count on me.
Please drop me an email so we can arrange a short session :)
If you need custom solutions such as Advanced SQL Queries, Custom Reports, API Solutions or Integrations, please feel free to reach me at email@example.com
My issue isn't the same but the principle is... saying that though I've wanted to do what you're wanting to, in the past.
only been sat for a a year... would be a good addition