Currently when creating a new order in Linnworks.net there is no ability to set the "dispatch by" date. This is an annoying limitation that renders Linnworks incapable of being used to effectively to take off line and phone orders.
It would be useful to have this column in open orders. For example, Amazon gives us SLAs on when we have to ship the order by. It would be better to have this data in Linnworks instead of having to search the order on Amazon and see when it has to be shipped by.
This is vital functionality that is missing. How do other users know when to ship orders?
Could this functionality be added please? The dispatch date is obviously stored somewhere but for created on the system orders etc there is no way to effect this.
We get custom requests all the time and we cannot capture this frustratingly. We have to stick something into extended properties and hope someone reads it but not all can get a look at this.
Really seem to be missing a trick with this.
I've been looking into this recently too. There is already the option to view dispatch dates in an open order view (see screenshot). The option of adding a dispatch date for direct orders would be very useful though.
It would also be very useful to be able to sort open orders by a Dispatch By date. This would allow users to quickly spot orders that have become stagnant or are overdue. When processing open orders, this date is one of the most critical factors and, I believe, more provision for its use should be available.
Currently when raising a resend from a processed order, the Dispatch By field is automatically set to tomorrow. This results in important orders, raised by customer services to resolve failed deliveries, being delayed an extra day. Currently there seems to be no solution to this problem. Dispatch By really needs to be a field we can edit in open orders.
Has there ever been any progress on Linnworks allowing a search by "must dispatch by" date in open orders to only search for orders and need to ship and exclude ones that don't?
Still nothing on this? At the moment I have an external script run to set despatch by dates for all orders in my Shopify Channels. Still poses a problem on urgent resends and it's a real pain to have to set this via API or import.