Big Commerce Configurator : Support Center

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Big Commerce Configurator

Gerry Johnson

started a topic over 5 years ago

With eBay configurators it's possible to pre-fill the description element of the listing configurator with some basic information.

The 'description' doesn't seem to show on the configurator settings for Big Commerce, is it somewhere else or is there a work around?

Help would be appreciated.

Thanks

Gerry

Stephen K Pierce

said over 5 years ago

I believe the description is automatically filled from your "Short Description", unless you have added a specific "Big Commerce Description" to the item.

Been a while since I set them up, but that's how I remember it working.

Ilja Lissov

said over 5 years ago

Hello,

Thank you for raising this.

You are correct, there is no option for BigCommerce Description within configurators list. However, you have an option to modify the description within the templates screen itself. The system will pull the data either from Metadata or Listing Description field of the stock items, depending on where you store the information. Note that the Listing Description tab data will be prioritized over the Metadata one if both exist.

I hope this was helpful.

Best regards,

Ilja Lissov