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Linnworks.net is very slow this morning

Its hardly working at all

1 person has this problem

Hi There


I have also been having the problem but now it seems to be working but still everything is running very slow.


Kind regards


Good morning,


Thanks for bringing this to our attention. It appears that one of our servers managing Community accounts is encountering a few problems this morning. Our administrator is investigating this, and it should be resolved soon. Apologies for any inconvenience in the meantime.


Kind Regards,

Joshua Neale

Customer Experience Manager

Hi Joshua

Do you by any chance know when this will be fixed?

Kind regards

 

Hi


The service is very very slow, time out often. takes around 30 minutes to process 1 order.


Hope it will be fixed soon.


Best regards

Kris

Hello,

It should be somewhat improved already, but our admin has confirmed that they will do some additional maintenance on the affected server over the weekend to ensure its performance returns to it's best.

We're doing this on the weekend to ensure that there's no further disruption, as the act of running maintenance can itself have an impact on the smooth running of the system.

In short, by Monday, you should see the system performance on the Community plan improve considerably over its current levels. Apologies for any inconvenience in the meantime.

Kind Regards,
Joshua Neale
Customer Experience Manager

 

Hi There


Just to let everyone know I am now having no issues and everything is running smoothly thank you for sorting it.


Kind regards

Gary 

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