not able to see multiple tracking numbers for split packages : Support Center

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not able to see multiple tracking numbers for split packages

craig meakin

started a topic over 5 years ago

I spoke to Olga at Linn Academy yesterday and she showed me how to view multiple tracking numbers for split packages by opening the order and clicking on packaging split, there is then a column there for tracking numbers.

Unfortunately that doesn't seem to be working, after splitting packages and processing orders that column is still empty.

Have I set something up incorrectly or is there a problem?

z_Olga Bogarinova

said over 5 years ago

Hello,

Thank you for bringing this to my attention! I've double checked this with our development team and they confirmed this bug has been already reported and will be fixed shortly.

Please email me your main registration email at olga.silina@linnsystems.com - I will add you to the relevant issue tracker and you will updated once the fix is released.