Hi, I'm very happy so far with Linnworks and the functions it offers. However, My business works on printing personalised orders where a customer sends an image and I print onto various products.
The majority of the time, all is fine to process when I've finished the product, but sometimes a customer doesn't send their artwork until later, this means that I cannot do a batch process as it will process orders that I've not yet fulfilled.
Is there an option where I can highlight only the orders I want to process and leave the others in Linnworks?
Currently I have to hold ctrl and click the orders I want to dispatch. This takes time and occasionally I miss the ctrl key and it de-selects all orders so I have to start again.
I hope you can help with this.
There are various ways to achieve this:
1) Using the tags to highlight the orders > http://www.linnworks.com/support/order-book/open-order#TOC-11
2) Using lock or park features, you will not be able to process such orders > https://goo.gl/iiZ4LD
Another approach would be setting up the views > http://www.linnworks.com/support/order-book/open-order/using-the-open-order-screen/open-order-working-with-views
Or managing this via folders > http://www.linnworks.com/support/order-book/open-order/using-the-open-order-screen/folder-management
Hi, unfortunately, none of that helps me...
Here's an example:
I currently have 30 open orders, I want to select the ones that are ready to dispatch and leave the others as 'open orders' until ready.
How can I do this? I've looked at each of your links and none of them seem to explain what I require...
Also, I see the idea behind 'parked orders' which is probably the closest thing to what I need, however, I cannot see or figure out how to actually park an order!...
To park any order, right-click on it and follow to Action > Bulk Change > Change Status > Park Order.