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Printing Manifest gives me Not implemented yet !! issue

Gary Smyth

started a topic almost 6 years ago

Hi There

Have followed this guide/fix but still no luck

https://help.linnworks.com/support/solutions/articles/7000005523-royal-mail-manifest-failed-to-file-what-do-i-do-

When I try printing Royal Mail manifests I get the error

Not implemented yet !!

Many Thanks

Gary

zz_Aleksandr Sergunin

said almost 6 years ago

Hi Gary,

This has occurred due to an outage on BT servers last Friday, which resulted in the failure of a number of Royal Mail services, including their Manifest processing service. While the original issue was resolved, the manifests that were submitted via Linnworks were stuck in a Pending status.

We have updated your latest manifest manually and you should now be able to print it from your end.

Please give it a go and let me know if you still encounter the same problem.

Kind regards,

Alex

Gary Smyth

said almost 6 years ago

Hi Alex

Thank you, it has been reset and I can now file the recent Manifest since your reset of our system.

Kind regards

Gary