Hello there,
Have you first tried to update the Magento channel in the listing software to pull in the categories? To do that:
1) If you work in the Net version > Settings -> General Settings -> Listings tab -> "Clear" button for Magento settings line.
2) If you work in the desktop/LinnLive -> from the Magento Configurators screen -> there is a drop down menu on the top panel to the right, where you can select your integrated Magento channel name -> there is "Update" button to the right of it - select the needed channel there and click the Update button to update the categories from that channel(img1).
Hi Dmitry,
It worked! (the Net Version).
Thanks....
Ash.
Ashish Bansal
Hi,
I have Magento 1.9.3.2 and while I am able to establish a successful connection between Linnworks and Magento, the sytems fails to load Magento Categories.
I have already seen this article: https://help.linnworks.com/support/solutions/articles/7000005075-magento-configurator-not-loading-categories
This is not helping me...I am still unable to see categories.