How to Use different PDF invoice for return notification email.

Hi,


I wonder how can I use a different invoice template to include in my return notification email.  I am trying to send a pdf document with my return notification email and it should be different than the one I send with dispatch notification email.  


Regards,


Elia

Hello Elia,

Hope you are well. 

Please be advised that you can set up different conditions based on which a certain template will be picked up for an order. Since you have set up a separate invoice template for your returns, you could simply add the following condition for that invoice template which will instruct the system to only pick it for order returns.

nStatus='2'

The above status is how a return is specified within a linnworks database. More information on how to set up a PDF attachment can be found here: http://www.linnworks.com/Doc/PDF_Invoice_Email_Attachment

Info on printing conditions is available here: https://www.linnworks.com/support/settings/template-designer/using-template-designer/printing-conditions

Best regards,

Oleg

Tech support


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