centalize amazon and ebay messages software : Support Center

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john finn

started a topic over 11 years ago

It would be great have a central hub for ebay and amazon message, it would really cut down on time as currently i have to log onto each account to respond etc,

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Sport and Supplements

said over 9 years ago

I guess this was forgotten about, nearly 2 years has passed since they said it was planned, any news?

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Kamaldip Reehal

said over 9 years ago

Same, Reply Manager said they are waiting for Linnworks to get it moving.

Nik Barford

said over 9 years ago

Hello,
At the moment we are working hard on implementing essential functionality which was planned last year, CRM system was also planned in, but it has received lesser priority than other functionality. We will review this early March and will update you guys.

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Phil Coles

said about 9 years ago

TIP -

I simply redirect all the email address from playtrade, amazon and ebay accounts to a single email address and answer them directly from that email account - its far easier

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Phil Coles

said about 9 years ago

P.S then filter them into different folders

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Steve Foster

said almost 9 years ago

ReplyManager appears to be a nice piece of software. Current pricing is $50 USD a month.

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Tom

said over 8 years ago

News?

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Jacqui

said about 8 years ago

Tried Reply Manager, it was horrendous. Found it to be awful software and it doesn't store sent messages so you can't keep on top of a conversation. That was the deal breaker.

The Linnworks integration into it was very limited, really not enough info, couldn't see p&p paid. Ended up having to open order in Linnworks anyway.

And you had to pay extra for it. NO THANK YOU. What we wanted was the ability to send/receive email from within Linnworks to make it complete.

A lot of time in the making and then such a disappointment. Sticking to pulling the messages into Outlook and manually looking it up.

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Randy Geisel

said about 7 years ago

This integration is barely half-baked. It only displays orders for a customers email address. Nothing else. All kinds of back and forth copying and pasting is still required.

Mark Aldous

said almost 7 years ago

Xsellco integration with Linnworks.net
http://www.linnworks.com/support/settings/application-store/available-applications/xsellco

ReplyManager integration is completed
https://replymanager.com/features/linnworks

John Powell

said almost 6 years ago

We would like to see eBay and Amazon messages built into Linnworks.Net.

It would be great to have a customer support dashboard and communications/CRM could be managed from there.

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Robert Dewan

said over 2 years ago

Has this functionality come to Linnworks yet? We have ebay messages that we want to reply from Linnworks.

We would like to see eBay and Amazon messages built into Linnworks.Net.

It would be great to have a customer support dashboard and communications/CRM could be managed from there.

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Hyper Commerce

said over 2 years ago

Hello everyone,

This is Ethan from HyperCommerce.

Are you still looking for a centralized app to manage your customer service? We have technological partnerships with leading apps that can help you manage this.

If you still require further help or custom solutions such as Advanced SQL Queries, Custom Reports, API Solutions or Integrations, please feel free to reach me at ethan@hypercommerce.co.uk

Kind regards.