option to email buyers from orders

the ability to right click any order and have an 'email' option to contact the buyer, preferably using editable email templates

1 person likes this idea
when is this CRM development work happening...
it seems to have been planned for years now...
I mentioned it in a recent ticket and the member of staff wasn't even aware of any planned developments...
Any clues as to what the features / improvements will be also?
The functionality is implemented.

Mailshots are are created to a set format. We would like the option for to email customers from within orders using free text not custom mailshot.

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