Pre-populate new direct order using previous order ref or customer ref. Currently this can only be done by using the resend function and then making several tweaks.

To clarify the request.

To you want to be able to create a new order with all the information taken from processed/open order.

Would it be really that useful? You can find the customer and pre-populate fields, fairly easily by its' name or postcode/zip code. Generally all the other information on the order is different from the original one, like order items, shipping and packaging methods.

Can you explain the use case for this functionality in your case, please?

Thanks for your reply.

How do you pre-populate the customer fields? I raised a support ticket pertaining to this and the response was that you could only do so by creating a resend.

Thanks