I have next to zero knowledge which is why I use Linnworks, so waiting 2-3 days for a support answer and giving me some technical explanation when they do doesn't help me. I have the following Prestashop issues:-
Mapping see's products with options as 2 different products (not end of the world if they have same sku) BUT generates a new reference code.And some products have no title.
Linnworks response was:-
As for combination products, Linnworks requests exactly that what is defined in Query Designer (Settings > Channel integration > Config > Query Designer) in GetInventoryList query
If you think Prestashop provides you with irrelevant information, you may want to edit the query."
I don't understand that, can anyone else actually tell me what I need to do exactly?