[{PRODUCT_DESCRIPTION}] tag

 How to get the [{PRODUCT_DESCRIPTION}] working?


I added the description HTML under Product descriptions by channel, but nothings show on the listing.


Please advise.

I've checked your listing and as I can see the description is shown on the listing. 

Thanks for your response.

At first, I thought the tag is for pulling data from "My inventory > Product Details > Listing Descriptions >Product descriptions by channel".
But after numerous tries, I figured it out the tag is for pulling data from "eBay template > Descriptions".

Please correct me if I am wrong.

 

If the eBay configurator doesn't pull data from "Product descriptions by channel", what is it for?

 

Hi there,


In order to get this sorted let's break down on how the description is being picked up:


When you create an eBay template - it gets populated with all sort of information (prices, titles, attributes, conditions and descriptions).


At first Linnworks looks for channel specific descriptions, which are situated under My Inventory > Product Details > Listings Descriptions > Product descriptions by channel.


If there isn't any - it then uses the default description, which is found under the Metadata field in the basic produc description tab.


When adding [{PRODUCT_DESCRIPTION}] tag into the HTML template - picks up from My Inventory > Product Details > Listings Descriptions > Product descriptions by channel.


When adding [{PRODUCT_SHORT_DESCRIPTION}]  tag into the HTML template - it picks up the Metadata field.


Hope this makes sense.


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