I've checked your listing and as I can see the description is shown on the listing.
Hi there,
In order to get this sorted let's break down on how the description is being picked up:
When you create an eBay template - it gets populated with all sort of information (prices, titles, attributes, conditions and descriptions).
At first Linnworks looks for channel specific descriptions, which are situated under My Inventory > Product Details > Listings Descriptions > Product descriptions by channel.
If there isn't any - it then uses the default description, which is found under the Metadata field in the basic produc description tab.
When adding [{PRODUCT_DESCRIPTION}] tag into the HTML template - picks up from My Inventory > Product Details > Listings Descriptions > Product descriptions by channel.
When adding [{PRODUCT_SHORT_DESCRIPTION}] tag into the HTML template - it picks up the Metadata field.
Hope this makes sense.
Kevin
How to get the [{PRODUCT_DESCRIPTION}] working?
I added the description HTML under Product descriptions by channel, but nothings show on the listing.
Please advise.