So there's problem with Multi item order shipped at different time by Amazon - LW's doesn't captures all the items in the order.....this has been outstanding a while with Linnworks (I reported to Linnworks over 18 months ago). So, over the past couple of weeks, I've been getting deep down 'n dirty with the Amazon MWS API.
I noticed this evening that LW was missing some order information for a multi-item order (i.e. where the items are dispatched at different times), so I compared the LW 'missing data against my own database
here's what I've found....
essentially, I think Linnworks are parsing an Amazon report called _GET_AMAZON_FULFILLED_SHIPMENTS_DATA_ ...if there's a multi item order in there, but the items are shipped at different times, then Linnworks only picks up the first item shipped. The solution is to wait until the OrderStatus in the Amazon "Getorder" API shows 'Shipped" ........the orderStatus won't show "Shipped" until all the order items have been dispatched. it's then safe to go & parse the _GET_AMAZON_FULFILLED_SHIPMENTS_DATA_ (as all items associated with the order will now be in there)
Something went awry embedding the link to an associated jpg, let me try again...
Thanks for you reply!
For your information our developers are re-designing the whole Amazon download sync and this will include FBA as well.
I will forward this information to our developers so this will be taken into the account.