While logged in to linnworks desktop, with 10-15 minutes a message pops up on the screen saying someone has logged in to this account and promptly kicks me off linnworks desktop.
Anyone else with this ?.... Only started happening after I had to change my desktop login from admin / pswd to email address / pswd
I agree with all the above comments regarding frustration of been logged out for no apperent reason and no real support or back up to fill business owners with confidence. Appears to be trying to push users away from the desktop system which is a bad move as that really is what built linnworks.
As can be seen on our status.linnworks.com page:
I have re-opened ticket 1103947 to investigate the issue pertaining to users being logged out and will update you there.
we've been kicked out again
Yes we have also now been kicked out in the middle of dispatching!
Still happening with us too, just got kicked out midway through doing something which I now get to repeat! This has been happening for weeks, why is it taking sooooo long to get it sorted?