Scenario


A customer would like to send an item back and I would like to provide them with a prepaid DHL Express return label.


Solution


DHL Express integration provides an opportunity to print a return label from the Linnworks side.

To set this up, go to Shipping > Integrations > Services > Edit the Service in question > in the newly opened window, you will find the Data Staging (Return Labels) option:


If the option is ticked, return labels are printed together with shipping labels.


If you have any questions, feel free to contact Linnworks Technical Support for further help!


Additional information


DHL Express Edit Service options