I want to change the Return Address on the Royal Mail label, but I cannot see where this information can be adjusted.


In certain cases (for example, the warehouse moved to another location), there is a requirement to change the return address that is being displayed on the label. To adjust this, go to Shipping > Integrations > Royal Mail > Config > scroll down till Shipping Label Return Address > and here you can change the address to another one and Save the changes:

The solution applies to both Royal Mail OBA and Royal Mail Tracked.

If the address is still wrong on the label, feel free to contact Linnworks Technical Support for further help!

Additional information

Royal Mail OBA config information

Royal Mail Tracked config information