I have tried printing a DHL Express shipping label and am seeing an error returned:

Error: Some elements of the address are not recognised. Please check the address at 


The error indicates that the selected service can not be used for the order's destination.  Please use 'Get Quotes' feature to see which services are available. (Right-click > Action > Shipping > Get Quotes)

Another reason for the error might be that some fields of the Shipping and/or Biilling address are entered not in the way that DHL Express expects them - most commonly the issue relates to town, region or postcode fields, which can be checked via

Additional information

If you are shipping from UK to EU, please make sure to check which services can be used post-Brexit