BigCommerce channel - "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel." : Support Center

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BigCommerce channel - "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."

Modified on: Tue, 2 Jan, 2018 at 3:25 PM

If this error comes up, the user needs to do the following:

1. Re-generate the API Key and API Path on BigCommerce back end

2. Proceed to Settings > Channel Integration - BigCommerce config, and click 'Test' to test the connection. If the details need to be updated, then a re-integration wizard will pop-up which will guide you through the whole process of entering new details.

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BigCommerce channel - "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."

Modified on: Tue, 2 Jan, 2018 at 3:25 PM

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