Problem


I have tried printing a Hermes Corporate shipping label and am seeing an error returned:


10047: Package: 0 Invalid Value  


Solution


The error means the order total value or item unit cost on the order is specified as 0.00. Hermes expects a value to be supplied, so if there is a 100% discount applied to an item, or there is no unit cost added, please edit the order and add the value manually.