Shipping - MyHermes: Value is missing: ItemsDescription
Modified on: Mon, 10 Jan, 2022 at 11:51 AM
I have tried printing a MyHermes shipping label and am seeing an error returned:
missing_property: Property value is missing or null: parcelDetails.itemDescription
The error means that system was unable to retrieve the item's description, which is a mandatory element.
Please make sure the item either has a 'CommodityDescription' extended property added and mapped accordingly with a courier property (Shipping > Integrations > Properties), or the Title field of the item is filled in. The system will automatically use the Item's title as a description, if CommodityDescription property is missing.
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