Customer has left a note on the order asking to leave the parcel in a specific place and you would like to add this note to the shipping label


In order to print this note, you will need to add a 'DN:' prefix to the order note in Linnworks.

1) Proceed to the Order Book > Open orders > Right click on the order in question > Action > Edit Order notes:

2) Add DN: before the actual order note and save changes:

3) Print the shipping label


Not all shipping couriers will support printing of the delivery note on the label.

The above will be applicable to the following couriers only:


Royal Mail

UK Mail


DPD Local

Also the delivery note will be passed to FedEx with the API call when requesting the label, but will not be printed on the label itself.