The Royal Mail integration process has now been automated.

Before you can start setting up the integration you need to make sure that your RM account meets the following criteria:

* Your Royal Mail OBA Account must be a Credit Account otherwise you will not be able to integrate it.
* If your account is pre-paid, you can change your account type by contacting Royal Mail directly.


During the integration process you need to supply the information listed below:

* Royal Mail Account Number (Your account number must be 10 digits long. If it is not please add a 0 on the front.)
* Contact Name
* Business Name
* Business Address
* OBA Email Address (This must be the registered email address on your OBA Account)
* Contact Telephone Number
* Linnworks Email Address

For more detailed information on the integration process please refer to the following documentation article.

Please note that if your integration is still in Awaiting Vendor status for more than 3 working days, then the details you entered in the request form are incorrect. You need to contact support team for the integration to be removed. This will allow you to add new integration and fill the request form once again.