Everyone that uses Linnworks will be required to log in using their own unique user account. An account consists of a username (email address) and a password. A single Linnworks system can have multiple users, and each user can be granted access to multiple Linnworks systems.


Every Linnworks system is controlled by the Account Holder user that has all permissions and Admin users that can have access to all features in Linnworks apart from e.g. Subscription changes reserved for Account Holders.


Users and their permissions can be added, removed and edited in Settings > User Management. Full details for the User Management screen are available here.


NB! User Management screen is only visible and accessible to Admin users.


For Linnworks Standard Subscription plans there are two types of permissions available:


  1. Setting users as Admin users i.e. granting them access to all Linnworks features that are not reserved for Account Holders e.g. Subscription changes.
  2. Selecting in the Permissions tab under User Management, which permissions are available for all other users that are not set as Admins.


NB! Note that the permissions set here will be applicable to all users that are not set as Admin Users. Further individual permissions are only available starting for subscription plans Advanced and higher. Please see our Pricing page for further details.


For Linnworks Advanced and higher Subscription plans, there are additional options for setting User-specific and/or creating Group permissions. Full details on how to use both are available in the User Management documentation pages.