Scenario

Woocommerce orders get downloaded with default shipping method


Solution

To make sure that the shipping services get allocated correctly for Woocommerce orders, please follow the steps below:


1) Copy the following information from an open order XML. Proceed to Order Book > Open orders > Right click on the order > View > View Order XML > Shipping Lines > Shipping Line > MethodID and MethodTitle as per the image:



2) Choose to create a new shipping service mapping via Settings > Channel integration > Edit Channel Shipping > Create New



3) In Create New Channel Shipping Service fill in the following:


Channel Service Name: Paste the MethodTitle from XML
Channel Service Tag: Paste the MethodID from the XML
Linnworks Postal Service: Choose one from the drop-down that you wish to map