Windows XP is no longer supported by Linnworks Desktop, as of October 3, 2017. 

Direct public HTTP access to API servers has been closed, and the servers are only available publicly via their load balancer URLs. This change means the following:

Example of direct server URLs which will not be publicly available:

Example of load balancer URLs which are publicly available:

Issues may arise in the following scenarios:

- Customers running Windows XP will not be able to use Linnworks Desktop. We have previously announced that Windows XP will no longer be supported after August 2017.

- Custom applications which are incorrectly developed/configured and pointed directly to server URLs instead of load balancer URLs will stop working. These will need to be reconfigured to use correct load balancer URLs.