In order to set up the DPD Direct properties, they need to be added as extended properties to all stock items that will be dispatched using the DPD Direct service.

Go to Inventory Control - My Inventory, find an item that will be dispatched with the DPD Direct service and go to Edit Item. Add the extended properties to the item, for example:

ProductTypeDescription - product name

ProductItemOrigin - where it was manufactured

ProductFabricContact - the material of the item

ProductHarmonisedCode refers to the following:

Once these extended properties are added to your items, proceed back into the DPD Settings screen in Shipping Management, open the DPD Direct Properties window and select the extended properties in the LinnworksProperty column.

Note that the extended properties can also be added using the Inventory Import in the Import Data tool. The documentation along with sample files on how to use the import tool can be found here: