Volume weight is greater than actual weight

Hi All,

Most of our products are light and bulky, so we get charged on the volume weight by the couriers.

Does anyone know how I can get eBay to use the volume weight instead of the actual weight?

Hello Sharon,

This is Ethan from HyperCommerce (ethan@hypercommerce.co.uk).

I'm guessing you're purchasing shipping labels from eBay? If you are, I think you'd be better off having an account directly with a shipping courier. 

If you need custom solutions such as Advanced SQL Queries, Custom Reports, API Solutions or Integrations, please feel free to reach me at ethan@hypercommerce.co.uk

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